Privacy policy

At Elite Perfumes, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you shop with us through our Shopify-powered store, eliteperfumes.pk

1. Information We Collect

When you interact with our store, we may collect the following types of information:

a. Order Details

When you place or attempt to place an order, we collect:

·        Full Name

·        Billing & Shipping Address

·        Email Address

·        Phone Number

·        Payment details (handled securely through Shopify’s payment providers; we do not store card numbers)

·        Purchase and transaction history

b. Device & Browsing Data

Collected automatically via Shopify and integrated tools:

·        IP Address

·        Browser type & device type

·        Time zone & location data

·        Pages you view, time spent, and referring websites

2. How We Use Your Information

Your information helps us to:

·        Process and deliver your orders

·        Provide order confirmations, updates, and customer support

·        Handle secure payments

·        Improve our website performance and user experience

·        Share promotions, offers, and product news (only with your consent)

·        Prevent fraudulent activity and maintain store security

·        Comply with applicable legal, tax, or regulatory requirements

3. Data Storage with Shopify

Our store is hosted on Shopify Inc., which provides the platform enabling us to sell our perfumes online.

Your personal information is securely stored within Shopify’s databases and applications. Data is protected by encryption and secure firewalls.

For more information, you can review Shopify’s privacy policy here:
🔗 https://www.shopify.com/legal/privacy

4. Sharing Your Information

We do not sell your data. However, we may share limited information with trusted third parties such as:

·        Courier & logistics partners (to deliver your orders)

·        Payment providers (for secure transaction processing)

·        Marketing platforms (Google, Meta, TikTok) for personalized ads — only using anonymized or tracking data

·        Shopify analytics tools to monitor store performance

5. Your Rights

·        Customers in Pakistan: You may request access, correction, or deletion of your personal data by contacting us directly.

·        Customers in the EU/UK: Under GDPR, you have rights to access, correct, port, or erase your personal information. Please contact us if you wish to exercise these rights.

6. Cookies

Our site uses cookies and similar technologies to:

·        Remember your cart and preferences

·        Provide personalized product recommendations

·        Track website usage and ad performance

You may manage or disable cookies in your browser settings.

7. Data Retention

We keep your information only as long as it is required to fulfil your order, meet legal obligations, resolve disputes, and enforce policies.

8. Policy Updates

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with the latest effective date.

9. Contact Us

For questions about this Privacy Policy or to request data access, please reach us at:

Elite Perfumes
📩 Email: support@eliteperfumes.pk
📞 Phone/WhatsApp: +92-3287605350
🌐 Website: eliteperfumes.pk